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"We chose ARCS Construction for our buildout mainly for their owners reputation and tradition of well build homes. They have set procedures in place, and each step of the construction process was documented and closely coordinated which gave us piece of mind. Being an owner of a family business myself , I particularly liked to see that Stephen Peel, one of the owners of ARCS Investments, was also personally on the job site to supervise and clarify any concerns we had. We were able to remain in our home while the buildout took place. I was also impressed with the time frame: from start to finish it took them three months to transform our home, and add approx. 1800 sq. ft under roof. I can certainly recommend then to anybody wanting to build a new house or simply renovating their existing home. The before/after pictures say a thousand words."
Kai & Cordula-Naples FL
As first time builders we had a number of concerns about building. You and your team handled our concerns from day one through completion in a manner that made the entire project enjoyable.
All of your personnel were attentive, patient and straight forward in dealing with us. You were amazingly patient and understanding as you went through the six plus month time of working with us to develop rather detailed plans and answer all the questions that we had before we signed a contract to build.
When we signed our contract, I said success would be measured by us, based on you: (1) Delivering a quality product; (2) On time; (3) On budget; (4) With no surprises. As we all know, there are always some issues that come up during a project like this but I'm pleased to say that you and your team delivered on all counts and we are enjoying the home very much. We very much appreciate the patient, considerate, open communications approach that you and your team took in dealing with us during this project. Thanks to you and your team for the great effort and end result. We feel like we not only got a nice new house out of this process but also have a team of new friends.
Charlie & Shirley Paulk-Naples, FL
On behalf of myself, Sarah, Charlie and Hannah, we thank you and the entire ARCS staff for building us an amazing home. I can remember the first time Sarah and I went into your model showroom being apprehensive because this was the first house we ever built and we had absolutely no knowledge of what it takes to build a brand new house from the ground up. Many of my colleagues at the hospital shared some "bad builder" stories with me(not your company, but some other ones in town). Let me assure your future customers that you and your team are absolutely the best. here are some reasons why:
1) Honesty. I cannot say that work enough when we dealt with you. Unfortunately, "honesty" isn't always associated with the building industry in Southwest Florida but you always were upfront about any hurdles of building and the costs of building.
2) Service. Steve, Dale, Jeneane, and Renee always quickly responded to our questions and concerns. And always in a courteous manner with an attitude that the customer is always right. A really important aspect that I want your future customers to know is your service after closing and all payments were completed. Whenever we had any problems or even had minor cosmetic issues with the house, Steve or Dale were at the house fixing it. Your good reputation, not just money, dictates how you do business before, during and after construction.
3) Money. One of the biggest reasons we built with you is that you were very open and transparent about every dollar that went into our home. Before we signed our contract, I brought you proposal to another builder for a bid. I asked for a breakdown of all the costs but they wouldn't do it.
I would recommend Steve and ARCS without hesitation to anyone getting ready to build. Some companies are know for their quality products, some for their top customer service; your company has both.
Ernest & Sarah-Naples, FL
Many thanks to the ARCS team, Dale and team did a great job, we are very pleased!
Jos & Margareet-Naples, FL
We want to thank you for the remodeling work you just completed for us. It is hard to believe the difference in our home.
The whole process was handled in such a professional and efficient manner. From the very beginning, we felt that we were getting exceptional assistance in deciding what we could accomplish within our budget. When we had to reduce the scope, you were great in helping us decide what we should try to accomplish and what could wait until a later date.
When it came time to pick out the specifics, Jeneane was marvelous and very patient with us. She spent time with us in the evenings and also on Saturdays to make sure that we were pleased and comfortable with our choices. She even went with us to the cabinet and granite showrooms to assist us. We will always be thankful for her help and her attitude.
When the project began, Dale became our daily point of contact. He is an extraordinary person and we're not sure how he does it. He was always there at 7:30-7:45 a.m. each morning, was the individual who would answer all of our questions, made sure that everyone showed up on time, got any of our small issues with the work resolved and then finished up the day by making sure that the house was in good order for us. We know that is was difficult doing a remodel with the customer still living in the house, but you managed to keep us very happy and Dale was certainly a very important part of that. We will miss his smile every day!
Steve, we also came to know that you are more than a co-owner of the business-you are a "hands on" individual. We hope you realize how much of an asset that is. We know that you also did a lot of things to make the project go smoothly-everything right up to "mopping" up the mess. We also realize that you are as much of a perfectionist as we are and that means a great deal.
It was such a pleasure to work with such a professional team of individuals. Please pass on our heartfelt thanks to everyone on your team as well as to all of the excellent subcontractors. We will certainly be praising and recommending ARCS Construction as well as contacting you for any future work.
Dan & Ginny-Naples, FL
We wanted to take the time to extend our appreciation and gratefulness to the wonderful job Gulfstream Homes did in planning and constructing our new home. Steve Peel worked with us extensively to create a beautiful custom floor plan that perfectly fits our needs. He was honest, up front and most wonderful to work with throughout the entire building process and we were impressed with his communication and follow ups. All of our questions and concerns were always given immediate attention. Jeneane was extremely helpful and accommodating with all of our design choices and change orders and we really appreciated her attention to detail. She kept us very well informed of everything that was happening at any given time. Thank you again to everyone that took part in completing our wonderful home and making our building experience a pleasurable one. Without a doubt, we will always recommend Gulfstream Homes highly!
Brad & Ursula-Naples, FL
We were highly impressed by the professionalism and effectiveness of GULFSTREAM HOMES builders; from making changes to the layout, professional help in upgrades to completing the house within our time frame.
Constructing a new home can be stressful-they walked us through-always with a wonderful attitude-something we never had with other Builders based on our experience.
They were competant, fair and extremely helpful, even after we moved.
Thank you GULFSTREAM HOMES!!
Peter&Kathy-Naples, FL
My wife and I did most of our first bathroom remodel ourselves, hoping to save some money. After the project was complete, we still had two bathrooms to remodel and we knew they were beyond our abilities. Luckily, a friend of ours directed us to ARCS Construction and Steve Peel. Steve and his team helped us design the next two remodels and then he carried them out flawlessly. All of his crews were fast and professional and the projects went very smoothly. If there was any delay, it was because we, the owners, were changing our minds about something. We were extremely pleased with the finished product. The bathrooms look like they are straight out of a magazine. The best part of both projects was that they were finished at the original estimate, without any surprise or hokey charges. I never had that feeling with Steve. The whole process was actually enjoyable since it went so well. We plan to use ARCS for our future projects.
Eric & Theresa-Naples, FL
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